TecKnoQuest is committed to ensuring the safe and secure distribution of the digital goods sold through its eStores. In order to protect the copyright of the digital products available our eStores, TecKnoQuest has incorporated several security features to maintain the integrity of its e-commerce system.

With respect to the illegal distribution of Publisher materials, TecKnoQuest utilizes solid security measures to protect copyright infringement of all of digital products sold through its multiple eStores.

First and foremost, all PDF files sold through the TecKnoQuest eStores are locked, thus disabling the ability of users to "copy and paste" text or graphics out of the eBooks.

Secondly, all of the digital files available for sale through the TecKnoQuest eStores are traceable. TecKnoQuest has the ability to inspect all files sold through any of its multiple eStores and easily identify when and by whom they were purchased. With this information TecKnoQuest is able to determine if a certain file is being distributed illegally. This information, including all of the relevant personal data of the original purchaser would be provided to the publisher who would then have the option to enforce their copyright.

There are other alternate ways available to protect PDFs, but we have chosen to not implement these measures due to the fact that they are neither efficient nor feasible. In addition, many publishers/suppliers have accepted the risks involved with electronic distribution of their products and realize that dishonesty may exist regardless of the means they utilize to distribute their products.

For further information please contact us at:

• Phone: (780) 440-9839
• Toll Free: 1-866-330-8818
• Fax: (780) 417-1409
• E-mail: publishers@tecknoquest.com

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